NDC 101: What travel buyers need to know

Published on
October 31, 2023
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NDC 101: What travel buyers need to know
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What NDC is not: An abstract concept surrounding the way data is communicated.
What NDC is: A game changer for corporate travelers and travel managers.

It’s a commonly held misconception that NDC primarily benefits airlines. In reality, NDC serves everyone in the travel chain by presenting a higher level of information and a wider range of content that allows for more choice and better service.

NDC brings airline extras, like baggage and preferred seating into the booking process so that travelers don’t have to hop from OBT to the supplier site to make their desired travel arrangements. Instead, everything is rolled into one booking platform.

If you’re looking to future-proof your business, NDC shouldn’t be ignored. This change doesn’t have to be hard; focus on the positive impact it could have on you as a travel buyer. Here’s what NDC offers:

Increased adoption. By improving the online booking experience and providing an enhanced service to the traveler, NDC helps boost OBT adoption.

Time saved. NDC decreases the time your travelers spend searching for the best deal to suit their needs, making your workforce and travel program more efficient.

Better spend visibility. Because flights, ancillaries and upgrades are booked in one place, you get better visibility into the true cost of air travel. This gives you greater insight and stronger negotiating power with supplier partners.

Cost savings. NDC lets airlines build exclusive deals and discounts for you. You can negotiate customized fares or inclusions that might not be available through traditional distribution channels.

Happier travelers. Trying to deliver a one-size-fits-all policy to a group of travelers with unique needs and desires becomes a thing of the past.

With NDC capability, Zeno allows for a single transaction, which cuts down on booking time, improves traveler experience, and increases visibility into actual spend. Zeno is the first corporate booking tool to become NDC level 3 certified, an important step in helping customers embrace the future of travel.

To see Zeno’s NDC capability in action book a demo now.