Zeno Travel | Marketplace

Overview How it works User Experience Traveler Wellbeing Spend Control Sustainability

Zeno is the online booking platform built for the future of corporate travel.

Intelligent features for a safer, leaner and smarter travel program.

Intuitive interface and intelligent design to delight users.

Manage risks for a safe and effective travel program that meets your duty of care requirements.

Optimize spend and drive seamless compliance across your total travel program.

Reduce and offset the carbon emissions of your corporate travel program.

Overview How it works Services Express Offer

Get control over your entire business spend with software that’s powerful yet simple to use.

Zeno arms finance teams with intelligent technology to dramatically streamline the expense function of their business.

Zeno Expense services that take the heavy lifting out of expense administration.

Zeno is supporting businesses to get their spend under control, without risk. View our limited time offer.

TMC Partners Partner Program

Find out about Zeno's Travel Management Company (TMC) partners all around the globe.

Let's make corporate travel better together. The Zeno Partner Program puts you in the pilot seat to learn, engage, and win.

Overview Airlines Accommodation Ground Transport Rail Content Hub

Zeno keeps travelers connected to suppliers across all phases of travel: Fly, Stay, Move, Eat, Work, Play, and Rest.

Zeno's extensive airline inventory gives travelers greater choice and an unmatched booking experience.

Choose from over 2 million rooms with intelligent recommendations and corporate negotiated rates.

From rental cars to taxis and everything in between, Zeno has your travelers covered.

Bring train bookings into a traveler's online itinerary with ease.

New Distribution Capability (NDC) is a game changer for corporate travellers and travel managers alike, and that change is coming now.

All Travel Features EXPENSE FEATURES News Zeno Live

Flexible airline sourcing

Zeno’s flexible content engine can mix and match flight options from the GDS, via NDC and through direct API connections. Intelligent recommendations for each sector are based on corporate policy, traveler preferences and booking history. Travelers get more choice and a better booking experience overall, driving adoption and increasing in-policy bookings.

Frictionless booking

With Zeno, travelers can easily compare different flight options with rich content that displays options in the exact format as airline sites. This familiarity of fares and icons eliminates cognitive friction and means there is no need to visit other sites for more streamlined bookings up to 53% faster than the previous generation of online booking tools.

Richer flight information

Travelers can select a flight that’s right for them with all the information they need in one place. Aircraft amenities cover seat pitch, aircraft layout, WiFi, in-seat power and more so you know what to expect. Fare inclusion details include in-flight service, changes and cancellation information to avoid surprises while arrivals on time and average delay stats help choose a flight that will get you there on time.

ARM index certified

On 19 May 2022, Serko (Zeno by Serko) was granted "Airline Retailing Maturity" status as a seller, under the ARM index Program. This status recognizes Serko's capabilities within airline retailing as enabled by the International Air Transport Association (IATA) Enhanced and Simplified Standards.

All bases are covered

Airline inventory is sourced through all of the main Global Distribution Systems (GDS) around the globe as well as direct connections and NDC. Zeno was the first Travel and Expense platform in the world to be certified Level 3 by IATA.

Built for an NDC future

NDC (New Distribution Capability) offers a richer airline retail experience, connecting travelers to an airline’s unique product offerings while bringing more choice, personalization and transparency when it comes to booking trips. Zeno supports NDC for major airlines around the world and continues to expand this offering.

Integrated Partners

Zeno direct connects with a range of partners via their API to provide ultimate flexibility and choice when it comes to airline services and travel destinations. This means higher adoption, better visibility into spend, and more in-policy bookings for travel managers.

Low Cost Carriers

Zeno’s partnership with TravelFusion offers a range of low cost carrier airline options to businesses in Europe with the same great rich content and booking experience, while bringing more flexibility when it comes to airline price options.

Coronavirus (COVID-19) Guide for Travel Managers

Few incidents in modern times have been as impactful to corporate travel as Coronavirus.

Ensuring the well-being of travelers is a key function of the corporate travel manager, but how can they balance risk management with effective movement of people?

We've put together 5 key recommendations that travel managers can implement immediately.