Frequently Asked Questions

Zeno is Serko’s next generation travel and expense management application, designed to transform business travel across the entire journey

Zeno uses intelligent technology, predictive workflows and a global travel marketplace that connects with preferred suppliers, creating an ecosystem to manage corporate travel policy and budget.

Zeno is designed around the seven phases of travel; Fly, Stay, Move, Eat, Work, Play and Rest, providing a central point to access all travel and expense needs. The marketplace can be customised for each company and traveller, to streamline all travel related activities and optimise the time spent before, during and after travel.

Zeno was designed for corporate travellers and travel managers in the age of Uber, who now expect their business tools to have the ease and simplicity of consumer applications.

Zeno helps organisations reduce the cost of travel programs through intelligent itinerary recommendations, best fare supplier access and seamless policy application.

Zeno supports the end-to-end journey in a single application and makes the booking and travel management experience as easy as consumer travel sites.

As a fully integrated Travel and Expense Management solution, Zeno allows users to book and manage their travel, as well as submit expenses directly from their mobile devices, wherever they are, whenever they want.